Privacy Policy

Information We Collect

At zyronivaltho, we collect information that helps us provide you with better financial education services. When you visit our website or use our investment learning platform, we gather data through various means.

• Personal identification information including your name, email address, phone number, and mailing address when you register for our courses
• Financial education preferences and learning progress to customize your educational experience
• Technical information such as your IP address, browser type, device information, and how you interact with our website
• Communication records when you contact our support team or participate in webinars
• Cookie data and similar tracking technologies to enhance website functionality and user experience

How We Use Your Information

Your information helps us deliver personalized financial education content and improve our services. We process your data for legitimate business purposes and with your consent where required.

• Providing access to investment education courses, webinars, and learning materials
• Personalizing your learning experience based on your interests and progress
• Communicating with you about course updates, new educational content, and platform improvements
• Analyzing website usage to improve our educational offerings and user experience
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements in Canada

Information Sharing and Disclosure

We maintain strict policies about sharing your information. Any sharing is done with your best interests in mind and in compliance with Canadian privacy laws.

• Service providers who help us deliver educational content, process payments, or maintain our technology infrastructure
• Educational partners when you specifically request access to their courses or content
• Legal authorities when required by Canadian law or to protect our rights and safety
• Professional advisors including lawyers and auditors under confidentiality agreements

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have significant rights regarding your personal information.

• Right to access your personal information and receive a copy of the data we hold about you
• Right to correct inaccurate or incomplete information in your profile
• Right to request deletion of your personal information, subject to legal retention requirements
• Right to withdraw consent for data processing where consent is the legal basis
• Right to receive your data in a portable format when technically feasible
• Right to file a complaint with the Privacy Commissioner of Canada

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards.

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Access controls ensuring only authorized personnel can access personal information
• Staff training on privacy protection and data handling procedures
• Secure backup systems and disaster recovery procedures

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law.

• Account information is retained for the duration of your active enrollment plus seven years for educational records
• Communication records are kept for three years to assist with customer service inquiries
• Website analytics data is aggregated and anonymized after 26 months
• Financial transaction records are maintained for seven years as required by Canadian tax regulations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

• Essential cookies required for website functionality and security
• Performance cookies to analyze website usage and improve our services
• Preference cookies to remember your settings and personalize your experience
• Third-party cookies from educational content providers and analytics services

International Data Transfers

While our primary operations are in Canada, some of our technology service providers may process data outside of Canada. When this occurs, we ensure appropriate safeguards are in place.

• Contractual protections requiring service providers to maintain Canadian privacy standards
• Regular audits of international service providers' data handling practices
• Data processing agreements that comply with Canadian privacy requirements

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through email or prominent notices on our website.

When we make changes, we will update the effective date at the top of this policy. We encourage you to review this privacy policy regularly to stay informed about how we protect your information.

Privacy Officer Contact

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact our Privacy Officer.